Office Administrative & Human Resource Management

Certificate in Office Administrative & Human Resource Management - Level 3

A career in human resources can offer you wide variety, insights into, and involvement in, all aspects of a business. Leading global companies are well aware of how to manage their employees and stakeholders effectively to increase organisational performance and gain competitive advantage. This online course gives you the knowledge and understanding of how organisations work and how business acumen is gained.

Whether you have already working as a HR professional or you are interested in a move into the industry, this Certificate in Office Administrative & Human Resource Management – Level 3 course will form the building blocks for a career in HR and personnel development. This qualification will give you a comprehensive introduction to all areas of HR practice and a solid understanding of the profession; teaching you a wide range of relevant practical skills and essential knowledge needed for a variety of specialist roles in the industry.

Our online programme is well designed that you feel same as you are in the classroom. This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week in 365 days (12 months). Effective support service, and study materials including step by step guided tutorial videos build your confidence to study well and guide you to secure your qualification.

Please Note: This Course is Based on USA Standards

This online training course is comprehensive and is designed to cover the following key topics are listed under the curriculum. This course has been designed for 14 guided learning hours.

COURSE CURRICULUM

Module 01 : Introduction to Administrative Human Resource

• Effective HR administration – overview
• The HR assistant role in successful HR administration

Module 02 : Motivation theories and Strategies

• Motivation – What is it?
• The need hierarchy
• The two-factor theory
• Applying the M-H theory
• Expectancy theory
• The practical side of rewards
• Creating a recognition program

Module 03 : Individual Behaviour

• The Individual
• Assertiveness training
• Motivational profiles

Module 04 : Team and Group Behaviour

• Definition of a group
• Stages of group development
• Characteristics of groups
• Intragroup behavior
• Intergroup behavior
• Power struggles
• Conflict resolution

Module 05 : Team Building

• Team types
• Steps in the process of team building

Module 06 : Informal Organisations

• Nature of informal organization
• Benefits of informal organization
• Dealing with informal orgs

Module 07 : Technology at Workplace

• The evolution
• Postindustrial society
• Sociotechnical challenge
• Knowledge-based orgs

Module 08 : Workplace Violence and Stressed Employees

• Workplace violence
• Technology-Workplace violence

Module 09 : Organisational Productivity and Quality Improvement

• Quality challenges
• Management
• Participative approaches

Module 10 : Job Enrichment and Challenges in Job Design

• Job enrichment principles
• Challenges in job design

Module 11 : Leadership Essentials

• Nature of leadership
• Employee assumptions
• Behavior
• Common behaviors
• Contingency leadership
• The next decade
• Multitasking skills
• Internal leaders

Module 12 : Employee Development

• Employee Development
• Orientation
• Training platforms

Module 13 : Performance Appraisal

• Performance Appraisal
• Performance and rewards

Module 14 : Communication at Workplace

• Technology’s impact
• The process
• Choosing medium
• Effective communications
• Steps in the process
• Writing skills

Module 15 : Managing Conflict and Change at Workplace

• Nature of conflict
• Managing conflict
• Responses to change
• Basic steps in change

Module 16 : Participation and Communication_1

• Participation and Communication

Module 17 : International Human Resource Management

• Multinational enterprise
• International culture
• Impact at work
• Development global perspective

Module 18 : Module Handouts- Administrative Human Resource

• Module Handouts- Administrative Human Resource

Course Duration:

You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

Method of Assessment:

At the end of the course learners will also take an online multiple choice questions assessment test. This online multiple choice questions test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certification

Successful candidates will be awarded certificate for “Office Administrative & Human Resource Management”.

Why Choose Us?

• Our courses represent outstanding value for money
• High quality e-learning study materials and mock exams.
• Each course is designed by industry experts, using an innovative interactive learning approach.
• Includes step-by-step guided videos tutorials.
• 24/7 Access to the Online Learning Portal.
• Anytime & Anywhere Learning.
• Recognised Accredited Qualification.
• Access Course Content on Mobile, Tablet or Desktop.
• Study in a user friendly, advanced online learning platform.
• Excellent customer service and administrative support.

• If you have a strong interest in business and the management of people within organisations and are looking to pursue a career in Human Resources, this course will provide you with a comprehensive and in-depth understanding of all aspects of the profession.

• This online course is applicable to HR professionals across the world in all sectors and organisations. If you are looking to achieve a successful career in Human Resources management, this course will demonstrate to employers that you have expertise in the area.

• There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
• Learners should be ages 16 or over to undertake the qualification.
• Basic understanding of English language, literacy, numeracy and ICT are required to attend this course.

There are countless roles in human resource management and many different ways you can climb the ladder to make your way to the top. However, there are few primary HR career paths:

• HR Administrator
• HR Assistant
• HR Advisor
• HR Manager
• HR Director
• Recruitment and Hiring Manager
• HR Consultant
• Training and Development Manager

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